INTERMORPHIC FORUM IS BACK!

Important notices, general tips & info
imtim
Site Admin
Posts: 971
Joined: Thu Jul 24, 2003 9:53 pm
antispam_b: 2
Contact:

INTERMORPHIC FORUM IS BACK!

Postby imtim » Tue Sep 02, 2008 8:23 am

After 19/20 days of outage, Yahoo Web Hosting have FINALLY fixed what they needed to and the forum is back. We are highly apologetic about this outage, and hope it has not inconvenienced you too much. On our side, we are now bald, as we have both been pulling our hair out over this. :(

For further background on this please see our blog posts about it - http://blog.intermorphic.com/.

Our suspicion (which may or may not be correct) is that it was because we escalated it and blogged about it that we finally got Yahoo Web Hosting to make it a priority to fix. Nervertheless, our course of public action should not have been necessary - however you look at it, 19/20 days of forum outage from a Web Hosting company is unacceptable in anybody's book.

Now it is back, we will be wanting to having discussions with Yahoo about what happened.

Hoping you can enjoy and participate in our forum again,

Pete & Tim

Loopy C
Platinum
Posts: 433
Joined: Tue Sep 11, 2007 9:32 pm
antispam_b: 2
Location: Valyermo, CA, USA
Contact:

Re: INTERMORPHIC FORUM IS BACK!

Postby Loopy C » Tue Sep 02, 2008 9:09 pm

Welcome back!

COMPLETELY UNACCEPTABLE Yahoo's response time! I would (and have) raise some holy heck (and get some financial credit towards the account at least).

Anyway, at least your back :)

imtim
Site Admin
Posts: 971
Joined: Thu Jul 24, 2003 9:53 pm
antispam_b: 2
Contact:

Re: INTERMORPHIC FORUM IS BACK!

Postby imtim » Tue Sep 02, 2008 9:41 pm

Loopy C wrote:Welcome back!

COMPLETELY UNACCEPTABLE Yahoo's response time! I would (and have) raise some holy heck (and get some financial credit towards the account at least).

Anyway, at least your back :)


Thanks Chris! Good to see you again :). Yes, in the end we had to push Yahoo very hard - which should not have been necessary at all. We still do not know what the problem was at their end.

As you say, at least we are back. I (think) I have enabled personal messaging on the board (people can turn it off), and want to explore opening things up a bit more. Always happy to hear any ideas.

atb

tim

crazyoval
Bronze
Posts: 14
Joined: Sun Aug 03, 2008 7:59 am

Re: INTERMORPHIC FORUM IS BACK!

Postby crazyoval » Fri Sep 05, 2008 8:12 am

Welcome back guys. Running a hosting organisation with that sort of outage is incompetent. I have a number of sites and certainty will not touch Yahoo with a barge pole since they are clearly, in my opinion, not up to the task. Organisations that stay quiet when they have made serious mistakes loose the opportunity to learn from their mistakes and let everyone know that they are looking to resolve and learn from the experience.

Personally I wanted to use Intermorphic as an experiment to supply quality audio to a customer in early August. I hope to still do that now, but get the impression Yahoo do not care the impact of their sloppiness.

Rant over... promise!!

imtim
Site Admin
Posts: 971
Joined: Thu Jul 24, 2003 9:53 pm
antispam_b: 2
Contact:

Re: INTERMORPHIC FORUM IS BACK!

Postby imtim » Fri Sep 05, 2008 9:47 am

crazyoval wrote:Welcome back guys. Running a hosting organisation with that sort of outage is incompetent. I have a number of sites and certainty will not touch Yahoo with a barge pole since they are clearly, in my opinion, not up to the task. Organisations that stay quiet when they have made serious mistakes loose the opportunity to learn from their mistakes and let everyone know that they are looking to resolve and learn from the experience.

Personally I wanted to use Intermorphic as an experiment to supply quality audio to a customer in early August. I hope to still do that now, but get the impression Yahoo do not care the impact of their sloppiness.

Rant over... promise!!


Hi CrazyOval

Thanks! Yes, we resonate with your comments re Yahoo Web Hosting. I will probably post a reply we had from them in our blog - dunno yet, as I want to moving on from that (to keep my blood pressure down)... :)

Good to hear about that project, and hope it works out! Do tell if ever it is appropriate to do so!

atb

tim

crazyoval
Bronze
Posts: 14
Joined: Sun Aug 03, 2008 7:59 am

Re: INTERMORPHIC FORUM IS BACK!

Postby crazyoval » Fri Sep 05, 2008 2:32 pm

Sure Tim. I am contracted to supply 20 hours of light (organic / nature inspired) ambient & downtempo music with an additional 4 hours per month to a client in the states. I look for artists to help me do this and also to create some variety in the music that is submitted.

I want to explore how Noatikle can assist in creating interesting pieces of up to 30 minutes for this regular need.

I'll let you know how I get on :-)

imtim
Site Admin
Posts: 971
Joined: Thu Jul 24, 2003 9:53 pm
antispam_b: 2
Contact:

Re: INTERMORPHIC FORUM IS BACK!

Postby imtim » Fri Sep 05, 2008 3:19 pm

crazyoval wrote:Sure Tim. I am contracted to supply 20 hours of light (organic / nature inspired) ambient & downtempo music with an additional 4 hours per month to a client in the states. I look for artists to help me do this and also to create some variety in the music that is submitted.

I want to explore how Noatikle can assist in creating interesting pieces of up to 30 minutes for this regular need.

I'll let you know how I get on :-)


Cheers, thanks! Would be good to hear how you get on, and best wishes for that. :D


Return to “General info”

Who is online

Users browsing this forum: No registered users and 1 guest