[Resolved] Bonus Tiklpaks not installed?

[corebe]

I downloaded a user shared Mixtikl piece yesterday and found that two of the cells were populated from 'LoopMix 1' which my Mixtikl cannot find? When I open the piece, I am asked if I want to unlock 'AL Collection 1' then when I click on the check mark, I get the message that 'mix references not available to Mixtikl, which is shown in red, from the following: IM_AL_LoopMix1_120d'.

It says on the site that Bonus Tiklpaks are included when you purchase at least one Tiklpak? I look in the ProgramData directory and see the Tiklpaks in zipped form but no 'AL Collection 1', so I am stumped?

I have uninstalled and re-installed TiklPak 1 to no avail.

Also, are there supposed to be IM_loopbeats 1 a & b and IM_loopbeats 2 a & b? I don't have a & b, just loopbeats1 & loopbeats2?

Thanks for your help with this.

[impete]

Hi corebe,

Many thanks for your post!

I might be barking up the wrong tree here, but it sounds like the user mix might have come from an older version of Mixtikl where some paks had a different name?

The list of all "standard" Mixtikl paks is here, for the avoidance of doubt.

http://www.intermorphic.com/tools/conte ... index.html

The two standard "loop beats" paks are:
IM - LoopBeats1 (23 audio loops, 44KHz mono)
IM - LoopBeats2 (10 audio loops, 44KHz mono)

Hoping this helps, and with best wishes,

Pete

[corebe]

Thanks, Pete, you may be right as I am very new to all of this.

What I was referring to and what is getting red-celled is referred to here:

http://www.intermorphic.com/tools/conte ... index.html

where it says:

"Bonus Tiklpaks in the Desktop Collection!

LoopMix 1 (15 audio loops)
LoopMix 2 (16 audio loops)

For Mixtikl for Desktop

Buy an AL Collection 1 license from our web store (includes the bonus Tiklpaks)."

If these bonus paks no longer exist then your explanation is correct? Maybe they've been renamed?
If they exist as described and are supposed to be automatically included in the Desktop collection, then I don't find them?

[impete]

Hi!

Sorry about the slight delay, just had to check this with Tim.

The content items in question are in the IM TP Collection 1 pak...
http://www.intermorphic.com/tools/conte ... index.html

So the question is... have you got the IM TP Collection 1 pak...?

If not, then you won't see those content items - if you *have* bought that pak and installed it, then there is a bug there that I'll need to track-down and fix for you!!

Hoping this helps, and with best wishes,

Pete

[corebe]

Hi Pete,

Besides the Windows Desktop Mixtikl, I have purchased the 3 Tiklpaks seperately so I guess that I should have everything, including the extra bonus paks.

When I go to the link you provided, I have all of the items listed in 'AL collection 1' with one difference, I don't find 'Reichian Techo 125c' but do have 'Reichian Techno 120cs' ? Was this a change?

Still no Loopmix 1 and Loopmix 2, so I guess there is a small problem somewhere?

Thanks,

Corebe

[impete]

Hi!

Tim has tracked-down the problem for this, and will be mailing you a patch very soon.

Many thanks for your patience!

Best wishes,

Pete

[imtim]

Hi Corebe

Besides the Windows Desktop Mixtikl, I have purchased the 3 Tiklpaks seperately so I guess that I should have everything, including the extra bonus paks.

Yes!

When I go to the link you provided, I have all of the items listed in 'AL collection 1' with one difference, I don't find 'Reichian Techo 125c' but do have 'Reichian Techno 120cs' ? Was this a change?

The Reichian Techno 120cs pak is correct, but it has an older (incorrect) splash screen, that is all.

Still no Loopmix 1 and Loopmix 2, so I guess there is a small problem somewhere?

OK, see Pete's reply above. Using our contact form (http://www.intermorphic.com/company/contact.html ) could you please let me have your Order ID please and email that you used when placing your order?

Many thanks,
Tim

[corebe]

Pete & Tim,

Thanks for getting to the bottom of this.

I'll look forward to the patch that fixes the problem.

Most appreciated,

Carl

[impete]

Hi Carl,

Just double-checking that this is all now resolved for you??

Best wishes,

Pete

[corebe]

Hey Pete,

Yes, all set - got the zip files directly and installed fine!

Also, I am now enjoying having the Android version of Mixtikl - great job!

Many thanks to you and Tim!

Carl