Trying the 3 day trial. and struggling

Generative Studio (Music, MIDI, Cut-Up)
Ian F
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Trying the 3 day trial. and struggling

Postby Ian F » Thu Nov 09, 2017 3:00 pm

Im using Wotja Mac OS on Mac book and trying to export audio mix down. I set up a random music mix then from the action button I select Mixdown and recordings. Select Audio for 16 bars then select the record button at the bottom. Nothing happens no progress bar or anything. Is there some setting Im missing I cannot see what Im going wrong as the help files are very biased towards iOS.

Ian

imtim
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Re: Trying the 3 day trial. and struggling

Postby imtim » Thu Nov 09, 2017 6:01 pm

Hi Ian

Thanks for your interest and sorry to hear of your issue.

I have just tried this myself, and I have no issues making a recording.

So, some thoughts. If you had tried using Wotja without the Trial "Unlocked" subscription then every time you try to make a recording then the in app store would pop up. As you have not mentioned that, then I assume the trial subscription is in place.

When you press the record button, you say that nothing happens... Odd. When I press it then I see the progress bar move and a recording is made, which, as I have iCloud enabled for Wotja (Mac > System Preferences > iCloud > iCloud Drive > Options > Wotja) is saved to the Wotja iCloud folder. Can I ask if you have iCloud enabled? If not, then recordings are saved to the Intermorphic Folder (see: https://intermorphic.com/help/#faq-intermorphic-folder). I have checked that both work.

What version of macOS are you using?

Looking forward to getting to the bottom of this one for you.

Best wishes

Tim

Ian F
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Re: Trying the 3 day trial. and struggling

Postby Ian F » Thu Nov 09, 2017 6:59 pm

Hi Tim

Just enabled Cloud for Wotja and still no joy. I have the folder Music/Intermorphic but it is empty, the I Cloud drive has no Intermorphic folder

Im using Mac OS Sierra 10.12.6

Screen Shot 2017-11-09 at 18.57.17.png
Screen Shot 2017-11-09 at 18.57.17.png (40 KiB) Viewed 85 times

Ian F
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Re: Trying the 3 day trial. and struggling

Postby Ian F » Sat Nov 11, 2017 11:53 am

Gave up, tried everything I could think of, cancelled trial. May give the iOS version a go on my phone.

Ian

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Re: Trying the 3 day trial. and struggling

Postby impete » Sun Nov 12, 2017 4:50 pm

Hi Ian,

Can you please let me know exactly what version of macOS you're using?

I've found an rare issue that *might* affect recording progress updating etc. - but which might depend on the version of macOS you're using.

Thanks in advance!

Pete

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Re: Trying the 3 day trial. and struggling

Postby impete » Sun Nov 12, 2017 4:58 pm

Sorry, I just realised - you're on the same version of macOS that Tim and I are both using, so I don't think that can explain your problem!

In which case - I'm stumped!

With best wishes,

Pete


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